Why use a FAQ instead of a printed handbook?

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Votes: 1

Posted: 20 Aug, 2006
by: Overy M.

Updated: 24 Aug, 2006
by: Overy M.

A FAQ resource has a number of distinct advantages over a handbook.

(a) It is interactive! Users can find information they need by searching for information using key words or phrases.

(b) Saves time and effort in finding relevant information

(d) Administrators can add information/answers to questions any time.

(e) A database construction allows direct links to be provided to other documents, such as policy documents, resources for teaching, and relevant websites.

(f) Easily organised into sections, such as Procedures, KS3 , KS4 , Health and Safety. Each section can have a number of sub-sections. Users can browse through the sections. Or use a quick search facility.

(g) The resource is online, allowing 24/7 access to information and resources.

(h) Users can print the exact information they need, not a whole handbook.

(i) Saves trees: only recycled electrons are used

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